| Dynamics Portals: | ADX Portal Open Source now converted to Dynamics Portals |
| Unified Service Desk: | Primarily used for building Support System |
| PowerApps: | Dynamics CRM System is itself a PowerApp known as Modal Driven App. |
| CDS: | Common Data Service is the base system for CRM. |
| Model Driven App: | Every form in CRM out of box is Model Driven app. |
| Canvas App: | Custom form. |